Effective Date: March 15th, 2019

FleetOps collects information about you when you use FleetOps’s mobile applications and website(s) (collectively, the "Services"), and through other interactions and communications you have with us in connection with the Services. This includes when you use our website, create or register your FleetOps account, and when you otherwise use the Services.

Scope and Application

This Privacy Policy (this "Policy") applies to any users of the Services (collectively "Users," or individually "you"), including freight shippers, facility operators, carriers, commercial drivers and dispatchers. This Policy does not apply to the use of any other application, website, platform or other product or service offered by FleetOps, or its other subsidiaries or affiliates (collectively, "FleetOps"). A "carrier", as used in this Policy, means a motor carrier as defined by 49 USC §13102(14).

Section 2

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create, modify, or log in to your account, request support from or otherwise communicate with us, and if you interact with the Services as a commercial driver or carrier dispatcher, submit your driver's license, submit information about your vehicle or insurance, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment information, vehicle registration information, insurance information, driver's license information, and other information you may choose to provide.

Information We Collect Through Your Use of the Services

Depending on how you use the Services, we may collect information about you in the following general categories:

Location Information (commercial drivers and carriers only)

Use of the Services requires collection of commercial drivers' precise location data. If you (as a commercial driver for a carrier) grant the FleetOps web app permission to access location services through the permission system used by your mobile operating system ('platform'), we will collect the precise location of your device. We may also derive your approximate location from your IP address or phone number. We may also receive information about your location from third parties.

Device Information

We may collect information about the device you use to access the FleetOps web app, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

Usage and Preference Information

FleetOps collects information from Users of the Services about how you and site visitors interact with our Services (including analytics that we or third parties conduct for the purpose of improving our Services), preferences expressed, and settings chosen. In some cases, FleetOps does this through the use of cookies, pixel tags, and similar device identification technologies that create and maintain unique identifiers.

Information We Collect From Other Sources

We may also receive information from other sources and combine that with information we collect through the Services. For example:

If you are a commercial driver, we may receive information about you from the carrier or from third parties.

If you are a commercial driver, we may receive information about you from other Users such as carriers or shippers, or from other third parties. This includes information about your location, or driver rating or similar ratings of the services that you provide for such Users through the FleetOps web app.

If you are a commercial driver or carrier, we might receive information about you from the Federal Motor Carrier Safety Administration, or other regulatory bodies involved in the regulation of carriers.

Use of Information

We may use the information we collect about you to:

Provide, maintain, and improve the Services, including, for example, to facilitate payments, send receipts, provide products and services (and send related information), develop new features, provide customer support, develop safety features, authenticate Users, and send product updates and administrative messages.

Track the status and location of shipments transported through the Services, and to determine other information relating to your use of the Services such as period of usage.

Send or facilitate communications between you and other users of the Services, such as estimated delivery arrival and delivery times.

Send you communications we think will be of interest to you, including information about products, services, shipments, promotions, news according to local applicable laws.

Personalize and improve the Services, including to provide or recommend shipments, features, content, social connections, referrals, and advertisements.

Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Policy.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use the Services, as well as when you visit other online sites and services. For more information about these technologies and service providers, please refer to cookie policy.

Cookies and Advertising

Please refer to the Cookie Statement for more information about your choices around cookies and related technologies.

Changes to the Policy

We may change this Policy from time to time. Your continued use of the Services after such change constitutes your consent to the changes. We encourage you to periodically review this Policy for the latest information on our privacy practices.

Contact Us

If you have any questions about this Policy, please contact us at freightops@fleetops.ai